Andre bøger  Andre bøger

Andre bøger (fra itsmf, cobit, resilia)



 
Balanced diversity: a portfolio approach to organizational change

By Karen Ferris, itSMF - the IT Service Management Forum

 Læs itSMF boganmeldelse

 Læs mere / køb bog





Creating and driving service excellence: an executive's guide to IT service management

By Sharon Taylor, itSMF International


 Læs mere / køb bog



IT Tools for the Business when the Business is IT: Selecting and Implementing Service Management Tools

By Robert Falkowitz, itSMF - the IT Service Management Forum

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Greening service management: the relationship between environmental sustainability and service management

By Ian Salvage, itSMF - the IT Service Management Forum, Karen Ferris

 Læs mere / køb bog



Not the IT Infrastructure Library

By Brian Johnson, Paul Wilkinson, ItSMF - The IT Service Management Forum


 Læs mere / køb bog




Defining It Success Through The Service Catalog: A Management Guide (Pink Elephant Guides)

By Rodrigo Flores


 Læs mere / køb bog




Implementing Metrics for IT Service Management: ITSM Library, An Implementation Guide, Book (ITSM Library Introduction Guide)

By David Smith


 Læs mere / køb bog



Metrics for IT Service Management: ITSM Library

By Peter Brooks


 Læs mere / køb bog




The CMDB Imperative: How to Realize the Dream and Avoid the Nightmares

By Glenn Odonnell


 Læs mere / køb bog





World Class It Service Delivery

By Peter Wheatcroft


 Læs mere / køb bog




Cyber Resilience Best Practices

By AXELOS

 Læs itSMF boganmeldelse

 Læs mere / køb bog




IT Governance based on CobiT 4.1 - A Management Guide (ITSM Library)

By Koen Brand

 Læs mere / køb bog






Implementing IT Governance: A Practical Guide to Global Best Practices in IT Management (Best Practice (Van Haren Publishing))

By Gad Selig

 Læs mere / køb bog







Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL (Wiley Corporate F&A)

By Robert R. Moeller

 Læs mere / køb bog




ABC of ICT: An Introduction to the Attitude, Behavior & Culture of ICT

By P Wilkinson, J Schilt

 Læs mere / køb bog






Designing and Transforming IT Organizations: Roles, Responsibilities and Organization Structures

By Job Ten Hagen, Inform IT

 Læs itSMF boganmeldelse

 Læs mere / køb bog




How to Measure Anything: Finding the Value of Intangibles in Business

By Douglas W. Hubbard

 Læs itSMF boganmeldelse


 Læs mere / køb bog





Basic Service Management: A 50-page introduction to providing services

By Rob England

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Plus! The Standard+Case Approach: See service response in a new light
By Rob England

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children
By Charles T. Betz

 Læs itSMF boganmeldelse

 Læs mere / køb bog



Quantum Age of It (The)

By It Governance, Charlie Araujo

 Læs mere / køb bog






IT that matters: an executive's guide to maximising strategic value from your IT investment

By Dennis Ravenelle, itSMF - the IT Service Management Forum

 Læs mere / køb bog







The Service Catalog: A Practioner Guide (Best Practice Series)

By Mark O'Loughlin

 Læs mere / køb bog





Enterprise Release Management: Agile Delivery of a Strategic Change Portfolio (Artech House Technology Management and Professional Development Series)

By Louis J. Taborda

 Læs mere / køb bog





The Phoenix Project: A Novel about IT, DevOps, and Helping Your Business Win

By Gene Kim, Kevin Behr, George Spafford

 Læs itSMF boganmeldelse

 Læs mere / køb bog





An Integrated Requirements Management Process: Governing cost & risk in business analysis

By Peter Brooks

 Læs mere / køb bog






Nøglen til succes med IT-outsourcing

By Kim Lyster

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

By Randy A. Steinberg

 Læs itSMF boganmeldelse

 Læs mere / køb bog



ITSM Process Assessment Supporting ITIL® (TIPA) (Best Practice Series)

By Omar Valdés

 Læs mere / køb bog





IT4ITTM for Managing the Business of IT: A Management Guide

by Rob Akershoek

 Læs mere / køb bog






The It4ItTM Reference Architecture, Version 2.0 – A Pocket Guide

by Andrew Josey

 Læs mere / køb bog






The IT4IT Reference Architecture: Version 2.0

by The Open Group

 Læs mere / køb bog






IT4ITTM Foundation: Study Guide

by The Open Group

 Læs mere / køb bog






AT TÆNKE - hurtigt og langsomt

af Daniel Kahneman

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Interfacing and Adopting Itil and Cobit
by Gary Hardy
 Læs itSMF boganmeldelse

 Læs mere / køb bog




SIAM – Principles and Practices for Service Integration and Management

Forfatter: Dave Armes, Niklas Engelhart, Peter McKenzie, Peter Wiggers

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Oplagt - at lede adfærd

af Alexandra Krautwald & Mettelene Jellinggaard

 Læs itSMF boganmeldelse

 Læs mere / køb bog




Pragmatic Application of Service Management

Forfatter: S. D. Van Hove & Mark Thoms

 Læs itSMF boganmeldelse


 Læs mere / køb bog